Terms & Warranty Claim Policy of Casio Watches
- Casio service warranty claim only from purchasing centre.
- Exchange within 3-days of purchase date.
- Please provide all accessories with original receipt for claim.
- Product must be in original packing and not damaged or used.
- No warranty of color watches.
- No warranty claim of chain / bracelet & strap broken or damage.
The customer shall NOT have any claim under this warranty for repair or adjustment expenses if:
- The problem is caused by improper, rough or careless treatment;
- The problem is caused by a fire or other natural calamity;
- The problem is caused by improper repair or adjustment made by any one other than a CASIO Service Centre;
- The case, glass, battery or brand (in the case of a wristwatch) is damaged or worn;
- The proof of purchase is not presented when requesting service; or
- The warranty period has expired.